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David Karandish

David Karandish
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https://capacity.com

David Karandish is Founder & CEO of Capacity – an enterprise SaaS company headquartered in St. Louis, MO. Capacity is a support automation platform that uses AI to deflect emails, calls, and tickets so internal and external support teams can spend more time doing their best work.

Prior to starting Capacity, David was the CEO of Answers Corp. He and his business partner Chris Sims started the parent company of Answers in 2006 and sold it to a private equity firm in 2014 for $960m.

David sits on the boards of Create a Loop (a computer science education non-profit tackling the digital divide by teaching kids to code). David was also an early investor and board member at Nerdy (NYSE: NRDY), an on-demand, real-time learning platform in the ed tech space.

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Software strategies for seamless omnichannel retail experiences

David Karandish -
You can't personalize experiences when customer data resides in six different systems that don't communicate with each other.

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