Dan Leiva
Dan Leiva is the founder of CXAmplify and the author of AMPLIFIED: The Operator’s Playbook for Scaling Human Potential in an AI World, an Amazon #1 bestseller. He has led large-scale technology and operations organizations at Apple, Intuit, eBay, and Travelers, and currently serves as an Executive Advisor to the CEO at a financial services company. He can be reached at cxamplify.com.
The operator’s playbook for scaling AI without losing your people
AI coding tools boost throughput, but review queues are growing four times faster, and trust in the code keeps falling.
Ownership assigned after launch is not ownership
When engineering teams wait for a governance review to define accountability, the system already decided.
The checkbox that isn’t a control: Rethinking human-in-the-loop for ISVs
Relying on a final review screen fails to catch systemic AI errors. Software vendors must architect genuine oversight directly into the product.
You May Also Like
The payment detour: What it really costs your roadmap
Payment integrations quietly pull ISV and VAR engineers off the roadmap. See what the payment detour really costs and how to keep your team shipping.
An incident response checklist built for smaller ISVs
Smaller independent software vendors (ISVs) can use this checklist to prepare for security incidents and keep customers and partners informed.
Turning testing into context for AI development
Test artifacts and execution evidence give AI the product context it needs to build toward expected behavior and reduce costly rework.
BlueStar enters into an agreement to be acquired by TD SYNNEX
BlueStar's expertise and TD SYNNEX's global reach to create new opportunities for partners.
