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Jim Roddy

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For more On the Edge content, please visit the Vantiv Partner Advantage website. Jim Roddy is a Reseller & ISV Business Advisor for Vantiv’s PaymentsEdge Advisory Services. He has been active in the POS channel since 1998, including 11 years as the President of Business Solutions Magazine, six years as a Retail Solutions Providers Association (RSPA) board member, and one term as RSPA Chairman of the Board. Jim is regularly requested to speak at industry conferences and he is author of the book Hire Like You Just Beat Cancer.

Time for Just One Book? Make it “Ownership Thinking”

Ownership Thinking by Brad Hams has helped many software developer businesses improve accountability and profitability.

12 Customer Survey Best Practices for ISVs

A customer survey will provide you with an accurate account of what your customers value about your applications — and what they’d like to change. Take the opportunity to collect their feedback and make improvements that can make a big impact on sales and customer loyalty.

Planning a B2B Webinar that Gets Results

Follow this timeline and advice for planning a webinar that will capture — and keep — your audience’s attention.

5 Great Books to Help You Grow Your Business

Successful business owners never stop learning and always stay open to innovation. There’s an easy way to tap into the ideas you need to...

Part 5: Test, Don’t Guess

It’s a huge mistake to hire candidates based only on their promises. Don’t believe them when they say, “I’m a’gonna …” Skeptically validate their...

Part 4: Hire for Critical Thinking Ability

Let me make a hiring-related confession to you. When I’m reviewing résumés, I barely pay attention to the candidate’s school, their degree, and their...

Part 3: Hire for Character

Serial entrepreneur Jim Estill is known for many things. In 2017, he received international media attention for spending $1.5 million to resettle 58 Syrian...

Part 2: Hire for Bench Strength

When you’re hiring a salesperson for your startup software company, don’t hire a salesperson. When you’re hiring an entry-level manager for your developers, don’t...

Part 1: The Importance of People Decisions, and the Fallacy of Your Gut

“If it starts right, it finishes right.” My coach repeated that phrase incessantly during the years I played basketball at a small Catholic college in...

Retail focus group reveals 3 best practices for ISVs

In my position as Reseller & ISV Business Advisor for Vantiv Integrated Payments, I’m fortunate to spend time on the phone each week with...

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