Nayelli Cruz Freyre
For more than 15 years, Nayelli has helped people and organizations develop themselves in changing and challenging environments. Her international experience since her university days has given her a deep understanding of cultural differences and how to leverage them to boost individuals and teams.
As the Americas People and Culture Head at Ingenico and a North American Board member, Nayelli leads HR efforts across the United States, Mexico, Canada, Brazil, and Colombia. She plays a crucial role in aligning HR strategies with business objectives, ensuring that Ingenico’s team members are recognized, engaged, and motivated. In the fast-paced and constantly evolving payment industry, Nayelli develops and implements HR strategies that promote agility and innovation, enabling the company to adapt and thrive.
Nayelli believes that a strong HR function is integral to business success. By fostering a culture of continuous learning and development, she ensures that employees are equipped with the skills needed to meet future challenges. Her leadership in talent management, diversity and inclusion, and employee well-being directly supports Ingenico’s growth and competitiveness.
Outside of her professional life, swimming provides Nayelli with a space to maintain a strong mind and body, helping her cultivate discipline and organize her busy life. She has been passionate about swimming for over ten years.








