Home Authors Posts by Patrick Ehlen

Patrick Ehlen

1 POSTS 0 COMMENTS

Patrick Ehlen is Vice President of Artificial Intelligence for Uniphore, a global leader in Conversational Automation. Every day, billions of conversations take place across industries — customer service, sales, HR, education and more. Whether they are human to human, human to machine or machine to machine, conversations are at the heart of everything we do, and the new currency of the enterprise.

3 Communication Trends to Watch in 2022

While face-to-face meetings are still not possible in many places, team collaboration must continue. These three trends are shaping the ways businesses prefer to communicate.

You May Also Like

Blind Launch, Bleak Results: Why Skipping a Marketing Plan Can Doom Your New Solution

Launching a new software solution without a marketing plan is a critical mistake that can jeopardize the success of even the most innovative products.

The Rising Tide of AI-Augmented Software Development: A Pragmatic Overview of Efficiency and Productivity Gains

AI-augmented software development can automate repetitive and basic tasks, allowing organizations to redirect valuable resources to strategic initiatives.

How to Balance Client-Centricity with Profitability

Organizations serious about customer-centricity see higher revenue, better employee engagement, and more satisfied, long-term customers.

How Blockchain is Benefitting Healthcare

Blockchain is uniquely well-suited to address some of healthcare’s most intractable challenges stemming from fragmented, siloed information and processes.
×