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Pat Ward

Pat Ward
12 POSTS
Pat is in his second decade in the Payments Industry. Throughout his career he’s focused on creating long-term and profitable partnerships with best-of-breed Independent Software Vendors. Since joining North American Bancard (NAB) in 2014, Pat has been instrumental in building out NAB's Integrated and Semi-Integrated Partner Programs, and for bringing some of the best POS companies into the NAB Family.

Payment Data: The Valuable Insight Merchants Want

Payment data presents specific benefits that can help merchants optimize their businesses and remain relevant.

Simplifying the Complex: Explaining Technology Value to Non-Technical Prospects

If you’re asked to communicate technical information to a non-technical audience, here are some tips you can use.

How To Improve Your Team’s Customer Alignment

Customer satisfaction is an essential factor for long-term success, and it starts with a team that works together and communicates to create exceptional user experiences.

Software Applications: The Infrastructure Behind Smart Cities

The applications you develop, APIs that enable integration, and solutions that support the vision of a connected environment will make smart cities a reality.

How to Build More Recurring Revenue

Service retainers, membership programs, and online courses all hold the potential to help ISVs increase recurring revenue.

Business Partnerships: How Cross-Promotion Can Help With Marketing Content

Alliances can help you reach new audiences and create co-marketing content that your customers and prospects will find compelling and useful.
AI ethics human element

AI, Ethics and the Human Element

Using artificial intelligence in a responsible manner means looking past the technology alone and addressing concerns such as displacing workers, privacy and accountability.

Education Institutions Need a Payments Solution Now More than Ever

Schools need solutions that save administrators time and resources and give parents and students easier, more secure ways to pay than accepting cash or checks.

3 Things Omnichannel Consumers Want from Restaurants

ISVs need to provide restaurants with solutions that allow them to connect with omnichannel customers and provide the convenience and personalized service they’re looking for.

Retail Business Requirements ISVs Need to Address to Succeed

Greater mobility, more effective ways to engage consumers and better workflows are in demand in the retail vertical.

The 3 Biggest Field Service Challenges a Software Application Should Address

Software applications need to address field service challenges with analytics, scheduling solutions, and insights into the market.

How to Communicate Effectively with Clients to Develop a Workflow Solution

The applications that provide your clients with the greatest value are designed to meet their specific needs. Use this framework and these communication tips to collect the information you need.

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