Zebra MC9400
cold-call-sales

Digital Call Centers Can Transform Your Customer Experience

A cloud-based omnichannel call center can allow you to meet people where they’re at, giving them the experience they desire.

How to Overcome Objections When Selling Cloud Solutions

Selling cloud solutions should be easy, but sales reps still encounter objections. Is your sales team up to the task of overcoming them?

Defining the Role of People in Digital Transformation

See how you can make a client’s move to the cloud easier by helping them address the human side of the equation.
Cloud Automation

Get Your Head in the Cloud

The smart way forward with cloud computing.
ISV Startup

7 Candid Lessons for ISV Startups

First, some perspective… In the restaurant world, getting feedback on dining experiences can be very valuable to management and ownership. The trouble is actually getting the feedback. When the first post-dining surveys were rolled out, restaurateurs were so excited to get feedback, they didn’t care what they got. Then, once...

Is it Time to Let Someone Else Manage your Cloud?

Earlier this month I came across an interesting article written for MSPs (managed services providers) and their potential role in helping ISVs manage their cloud. MSPs, as the name suggests, provide 24/7/365 services to their customers — often SMBs in professional sectors such as law, healthcare, and financial services...

This ISV is Using Real-Time Business Intelligence to Make Retail Smarter

Today’s retailers face many challenges. Online competitors such as Amazon provide customers with not only low prices and lots of variety, but with convenient and engaging shopping experiences. In response, brick and mortar stores have had to adjust their businesses to simply survive. Many of the adjustments they’ve made...

Protecting Sensitive Education Data in the Cloud

Protecting cloud-stored data can be greatly enhanced if educational organizations take the following 5 steps to protect sensitive student and employee data.
cloud-isvs

A Tale of Two Cloud ISVs

The pandemic impacted software developer businesses differently, but there is opportunity regardless of the vertical markets your solutions are designed for.
cloud-edge-computing

Achieve the Cloud-Edge Continuum Without Burdening Developers

The grand period of hyper-scalers is clearly not coming to an end—but things are going to change quite a bit.
Cloud

Cloud Solutions and Services: Insights from the Front Lines

Are you taking advantage of this unprecedented opportunity to grow your business with “authentic” cloud solutions?
cloud-computing

Why Businesses Are Transitioning to Multicloud Strategies

What are the benefits—and drawbacks—of a multicloud strategy? Do the pros outweigh the cons?
application security

Bringing Web App Security Up to Speed in the Era of DevOps

Is the race to meet market demands making your customers and your business vulnerable? Take a new, agile approach to security.
cloud-computing-data

The Necessary Steps to Improve Data Management in the Cloud

Here are three tips to help improve your organization’s data management in the cloud.

The New Storefront is the Web (Infographic)

The State of Ecommerce 2017 In 2017, more consumers will head online to shop for goods than ever before. They're browsing for products on smartphones and tablets, before committing to checking out, most often from their desktop. Double-digit growth of e-commerce sales is expected through 2020, when sales will exceed...

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Your existing tools won't cut It. Learn why AI demands new software composition analysis (SCA) safeguards.

The Secret Ingredient for Successful AI? Politeness!

Don't let your AI turn into a Rudebot. Here's how to ensure polite customer interactions.
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