December 2017 Issue
Feature Article
In the corporate world, PCs, laptops, and mobile devices can be a nightmare to manage. Patches, troubleshooting, and routine maintenance for tens, hundreds, and even thousands of devices — often deployed across multiple locations — can stress an IT department. Many companies offload this work to outside firms such...
Trend Articles
What’s Your Criteria for a Cloud Provider?
For software hosted in a cloud environment, the most critical decision an ISV can make is selecting the cloud provider. With companies such as...
6 Tips for Protecting Your Retail Customers from Cyberthreats
Last year there were so many security breaches, ranging from the U.S. Department of Justice to Yahoo, that it was difficult to keep track of...
New Year’s Resolution: Start Using CRM
Most ISVs can vouch for the fact that a normal work day is synonymous with terms like “fast-paced” and “hectic.” One reason successful companies are...
5 Common Mistakes ISVs Make When Choosing a Payments Provider
Tie themselves to a single payment processor
The result for ISVs is that they:
Can’t dictate processing platforms to merchants. Many ISVs have learned this...
Don’t Let API Hurdles Keep You from Big Software Sales in 2018
As companies continue making a digital transformation, software plays an increasingly important role in their business processes. Many organizations struggle to manage multiple complex...
In Retail, It’s All About Change
Looking at the retail market and IT ecosystem supporting it, 2017 was a year of dramatic change as the trend toward online shopping gained...
Capitalize on The Great App Migration
2017 was the year of Legacy Systems Migration (aka “The Migrating App”). Upgrading legacy software applications has historically been a costly and time-consuming process....
2017 Was The Year of SaaS
SaaS/cloud adoption was very strong in 2017, reaching $46.3 billion by year’s end, Gartner predicts. As adoption increased, the IT services channel has been...
ISV Healthcare Trends: 2017 Recap/2018 Predictions
What was 2017 the year of in healthcare?
Bill Lodes, EVP, Business Development and Strategy, First American Payment Systems: “It was the year of rapidly...
ISV Retail Trends: 2017 Recap/2018 Predictions
What was 2017 the year of in retail?
Justin Zeigler, Director of Product Strategy, Datacap Systems: “2017 was the year of Omnichannel and frictionless payments....
ISV Field Service Trends: 2017 Recap/2018 Predictions
What was 2017 the year of in field service?
Robert Cortopassi, President, OpenEdge: “2017 was the year of payments mobility. Arguably, industries involved with Field...
It was The Year of Upgrades in the Restaurant Industry
Although we’re now more than two years beyond the EMV (EuroPay, MasterCard, and Visa) liability shift deadline (Oct. 2015), 2017 is the year where...
Manufacturing 2017: The Year of Android
In an ever-evolving tech space, the consumer-driven expectations have made their way into the manufacturing and warehouse space. With major brands producing new smart...
Self-Ordering Kiosks Alter the Restaurant Industry
When looking back over the past 12 months, a lot has happened in the restaurant IT industry. Most prominent are the acquisitions of several...