CoreDial, LLC, a leading provider of cloud communications, video collaboration, and contact center solutions, announced the release of CoreNexa 7.0, its next-gen voice, video, messaging and collaboration solution. These fully integrated, all-in-one capabilities are designed to unleash the power of modern and remote workforces and provide CoreDial’s close to 900 channel partners with a highly competitive, high-value way to satisfy their customers’ increasing needs for reliable and comprehensive communication and collaboration tools.
As opposed to point-solution alternatives that only provide a place to conduct meetings, CoreNexa 7.0 was built as a collaboration-first platform for businesses of all sizes. The solution combines a built-in softphone for making and taking calls, HD video, messaging with chat & SMS, meetings, “always-on” virtual rooms, contacts w/ presence, contacts and calendar integration with Microsoft 365 and Google Workspace, Single Sign On and more. CoreNexa 7.0 can satisfy a multitude of remote and hybrid cloud deployments, replacing, supplementing, or enhancing an office environment. Channel partners can now compete more aggressively offering high-quality, reliable, all-in-one cloud communications while protecting their customers from over-the-top video competitors.
“When businesses were abruptly forced to transition to working from home in March 2020 due to the COVID-19 pandemic, they were also forced to quickly find and deploy short term point-solutions including video conferencing and collaboration technologies.” explained Alan Rihm, CoreDial’s Chief Executive Officer. “Now that businesses and their workforce have learned to adapt and be agile, they are looking for a better solution for seamless communications, collaboration and employee engagement. CoreNexa 7.0 is not only optimized to solve for the challenges of today’s modern workforce, but to also provide a highly scalable and exciting path for long-term success with video & collaboration. The CoreNexa 7.0 platform also represents a huge leap forward for our channel partners, who can now deliver tightly integrated communications and collaboration technology that translates into superior employee engagement, customer experiences, and productivity across the entire company. We expect that CoreNexa 7.0 will be quickly embraced by partners who are looking to succeed in this fast-moving marketplace. Instead of trying to sell siloed, single-purpose technology like so many of their competitors, our partners can now deliver a wide range of high-quality, margin-rich services from a unified interface.”
CoreNexa 7.0 will be offered exclusively through the channel, giving channel partners a private-label or co-branded solution that superbly addresses existing and evolving customer needs. In addition, the solution enables partners to provision all features and services from a single portal, expediting onboarding, and empowering the channel to sell, deliver, manage, and invoice all communications services from an intuitive web interface.
From a services standpoint, CoreNexa 7.0 offers all the capabilities that modern businesses require, a built-in softphone for making and taking calls with additional features such as 3-way calling, call transfer and visual voicemail, to video meetings, virtual rooms, contacts with presence, messaging with chat and SMS, multiple video feeds, simultaneous screen sharing and more.
“A single platform that can provide a multitude of business communications services, including video and collaboration, makes tremendous sense,” said Robert Arnold, principal analyst for Connected Work at the global market research firm Frost & Sullivan. “Our research indicates that the demand for feature-rich meetings, chat, video, and collaboration services will continue to escalate over the next several years. Integrating these advanced features with CoreDial’s proven unified communications capabilities gives channel partners a comprehensive communications platform that should remain relevant for years to come.”
CoreDial is a leading provider of high-quality and scalable cloud communications, contact center, and video collaboration to more than 32,000 businesses. The company’s solutions are quickly and easily auto-provisioned through its CoreNexa™ platform, which seamlessly integrates with other essential business applications. For small- to medium-size businesses and larger enterprises, CoreDial offers comprehensive, cost-effective, and future-proof communications solutions customers demand. Backed by an industry-leading 99.999% SLA and supported locally by 850+ trained partners, CoreNexa is uniquely positioned to help businesses unleash the power of the modern workforce.